International Project Management Association (IPMA) Practice Exam

In the problem-solving process, what is the follow-up intended to ensure?

1. The initial problem reoccurs

2. The solution was applied effectively

3. All team members are satisfied

4. The project remains within budget

The correct answer is: The solution was applied effectively

The follow-up in the problem-solving process is a critical step designed to ensure that the solution was applied effectively. This stage involves reviewing the implementation of the solution to verify that it resolves the problem as intended and achieves the desired outcomes. By assessing the effectiveness of the solution, project managers can confirm whether the actions taken have led to a satisfactory resolution, identify any potential issues that may still exist, and make adjustments if necessary. This aspect of the process is vital because a solution that is not properly implemented may lead to unresolved issues or new problems, affecting overall project success. Ensuring the solution's effectiveness supports continuous improvement and learning within the team, fostering a culture of accountability and responsiveness. The other options do not accurately reflect the primary intent of follow-up in the problem-solving process. It's not meant to engineer the recurrence of the initial problem, guarantee satisfaction among all team members, or explicitly ensure that the project remains within budget, although these factors can be influenced by the effectiveness of the solution. The core focus is on the successful application and impact of the solution.